Khóa học

TALKING TO EXISTING FRANCHISEES

Giảng viên: KnowLay

Enhance your skills in guiding clients through validation calls with franchisees to uncover authentic insights about franchise ownership.

Đề cương

Chương trình học

27 chương27 bài học2h 21m

    • Owners Reveal The Ground TruthVideo6m
    • Why Validation Calls Matter For ClientsVideo5m
    • Three Kinds Of Owners To CallVideo4m
    • Facilitate Calls, Do Not Promise OutcomesVideo7m
    • Prepare, Ask, Listen, And Stay ObjectiveVideo5m
    • Why Validation Calls Reveal Honest RealityVideo6m
    • Preparing Good Questions Before CallsVideo7m
    • Asking Owners About Franchisor SupportVideo4m
    • Asking Owners About Daily LifeVideo6m
    • Asking Owners About Their ChallengesVideo5m
    • Asking Owners About Overall SatisfactionVideo6m
    • Listening For Patterns Across OwnersVideo6m
    • Stay Calm And Objective Gathering FeedbackVideo5m
    • Prepared Call Versus Random ChatVideo5m
    • Judge By Many Voices, Not OneVideo6m
    • Myths And Risk Signals In Validation CallsVideo5m
    • Facilitate Calls, Then Refer To ProfessionalsVideo5m
    • Four Pillars Of Validation CallsVideo6m
    • Maya Makes Her Validation CallsVideo5m
    • Habits To Carry Forward On Validation CallsVideo5m
    • Validation Call ChecklistVideo5m
    • Facilitate Listening, Do Not Guarantee OutcomesVideo6m
    • Today In Review, Validation CallsVideo5m
    • Course Complete On Validation CallsVideo5m
    • TestBài kiểm tra